Last Updated: 17 September 2026
Effective Date: 17 September 2026
1. Agreement to Terms
Welcome to RVYO BOQ Builder. These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Customer", "you", or "your") and RVYO BOQ Builder ("Company", "we", "us", or "our") governing your access to and use of the RVYO BOQ Builder platform, website, software, applications, and related services (collectively, the "Services").
By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not access or use our Services.
These Terms apply to all users, including:
Visitors: Individuals who browse our website without creating an account.
Registered Users: Individuals who create personal accounts to use our Services.
Organisational Customers: Businesses, contractors, builders, architects, or other entities that create organisational accounts and subscribe to our Services.
Team Members: Individuals invited by organisational customers to access and use the Services.
Clients and External Collaborators: Individuals who interact with organisational projects through client portals, proposals, invoices, or approvals.
Trial Users: Individuals or organisations using our Services during a free trial period.
If you are accessing or using the Services on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and "you" and "your" shall refer to that organisation.
2. Description of Services
RVYO BOQ Builder is a construction technology platform that provides software tools for:
BOQ Creation: Creating, managing, and exporting Bills of Quantities (BOQs) for construction projects.
Project Management: Managing project stages, milestones, tasks, approvals, and activities.
Costing and Estimation: Managing costing libraries, rates, materials, labour, and overheads.
Proposal Generation: Creating, customising, and sending professional proposals to clients.
Invoicing and Billing: Generating invoices, tracking payments, and managing accounts receivable.
Document Management: Uploading, organising, and sharing project documents, drawings, and files.
Team Collaboration: Inviting team members, assigning roles, and collaborating on projects.
Client Portals: Providing clients with access to proposals, invoices, approvals, and project updates.
Integrations: Connecting with third-party services such as Meta Lead Forms, Google Ads, WhatsApp Business, Zapier, and payment processors.
Analytics and Reporting: Generating insights, reports, and dashboards on project performance, financials, and team activity.
Templates and Automation: Using pre-built templates and automation tools to streamline workflows.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, subject to the terms of applicable subscription agreements.
3. Eligibility and Account Registration
3.1 Eligibility Requirements
To use our Services, you must:
Be at least 18 years of age (or the age of majority in your jurisdiction).
Have the legal capacity to enter into a binding contract.
Not be prohibited from using our Services under applicable law.
Not be located in a country subject to trade sanctions or designated as a supporter of terrorism by your government.
Use the Services only for lawful purposes and in accordance with these Terms.
3.2 Account Registration
To access certain features of the Services, you must create an account. When registering, you agree to:
Provide accurate, current, and complete information.
Maintain and promptly update your account information.
Keep your login credentials secure and confidential.
Notify us immediately of any unauthorised use of your account.
Accept responsibility for all activities that occur under your account.
We reserve the right to refuse registration, suspend or terminate accounts, or cancel accounts at our sole discretion, with or without cause, subject to applicable law and subscription terms.
3.3 Account Security
You are responsible for maintaining the security of your account and all activities that occur under your account. You agree to:
Use strong, unique passwords and enable multi-factor authentication where available.
Not share your login credentials with others.
Not allow others to access your account.
Immediately notify us of any security breaches or unauthorised use.
We are not liable for any losses or damages resulting from your failure to maintain account security.
4. Subscription Plans and Billing
4.1 Subscription Plans
We offer various subscription plans with different features, limits, and pricing. Current plans and pricing are available on our pricing page or within the Services. We reserve the right to modify plans, features, and pricing at any time, subject to the terms of your subscription agreement.
4.2 Free Trial
We may offer a free trial period for new users. During the trial:
You will have access to specified features and limits.
The trial period will be clearly stated at signup.
You may be required to provide payment information to start the trial.
Your trial will automatically convert to a paid subscription at the end of the trial period unless you cancel before the trial ends.
You will be charged the applicable subscription fee upon conversion.
4.3 Subscription Fees and Payment
Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. By subscribing, you agree to:
Pay all fees in the currency specified at signup.
Authorise us to charge your selected payment method (credit card, debit card, bank account, or other approved methods).
Pay all applicable taxes, duties, and fees associated with your subscription.
Keep your payment information current and valid.
4.4 Automatic Renewal
SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD UNLESS CANCELLED.
Monthly subscriptions renew every month on the anniversary of your signup date.
Annual subscriptions renew every year on the anniversary of your signup date.
You will be charged the applicable subscription fee for the renewal period.
We will send you a renewal reminder email 30 days before your annual subscription renews.
Cancellation must be completed before the renewal date to avoid charges for the next period.
4.5 Price Changes
We reserve the right to change subscription fees at any time. For existing subscribers:
We will provide at least 30 days' written notice before any price increase takes effect.
The price increase will apply to your next billing cycle after the notice period.
If you do not agree to the price increase, you may cancel your subscription before the increase takes effect.
Continued use of the Services after the price increase constitutes acceptance of the new fees.
4.6 Failed Payments and Late Fees
If a payment fails:
We will notify you and attempt to retry the payment.
You will have a grace period of up to 7 days to update your payment information.
If payment is not received within the grace period, your subscription may be suspended or terminated.
We may charge late fees or interest on overdue amounts as permitted by law.
You remain responsible for all unpaid fees even after suspension or termination.
4.7 Cancellation and Refunds
Cancellation by You
You may cancel your subscription at any time through your account settings or by contacting us.
Cancellation takes effect at the end of the current billing period. You will retain access until the end of the period.
We do not provide refunds or credits for partial billing periods.
To avoid renewal charges, you must cancel before the renewal date.
Cancellation by Us
We may suspend or terminate your subscription for breach of these Terms, non-payment, or other valid reasons.
We will provide reasonable notice where practicable, except in cases of serious breach or legal requirement.
Upon termination, you will lose access to the Services, subject to data export rights.
Refunds
All fees are non-refundable except as required by law.
We do not provide refunds for dissatisfaction, unused features, or voluntary cancellation.
If required by law (e.g., consumer protection laws in certain jurisdictions), we will provide refunds as mandated.
4.8 Upgrades and Downgrades
Upgrades: You may upgrade your plan at any time. Upgrades take effect immediately, and you will be charged a prorated amount for the remainder of the billing period.
Downgrades: You may downgrade your plan at the end of the current billing period. Downgrades take effect at the start of the next billing period.
Seat Changes: You may add or remove team member seats. Additional seats are charged immediately on a prorated basis. Seat reductions take effect at the end of the billing period.
5. Acceptable Use and Restrictions
5.1 Permitted Use
You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services in a manner consistent with applicable laws and regulations.
5.2 Prohibited Conduct
You agree not to:
Violate Laws: Use the Services in violation of any applicable laws, regulations, or third-party rights.
Infringe Rights: Infringe or violate the intellectual property rights, privacy rights, or other rights of others.
Harm the Services: Attempt to gain unauthorised access to the Services, interfere with or disrupt the Services, or introduce malware, viruses, or harmful code.
Reverse Engineer: Reverse engineer, decompile, disassemble, or attempt to derive source code from the Services, except as expressly permitted by law.
Resell or Redistribute: Resell, redistribute, sublicense, or commercialise the Services without our express written consent.
Build Competing Products: Use the Services to build a competing product or service.
Scrape or Harvest: Scrape, harvest, or systematically extract data from the Services using automated means.
Impersonate Others: Impersonate any person or entity or falsely represent your affiliation with any person or entity.
Spam or Abuse: Send spam, unsolicited communications, or abusive content through the Services.
Illegal Content: Upload, store, or transmit illegal, defamatory, obscene, threatening, or harmful content.
Circumvent Limits: Circumvent or attempt to circumvent usage limits, access controls, or security measures.
Interfere with Others: Interfere with or disrupt other users' access to or use of the Services.
5.3 User Content
You are solely responsible for all content you upload, store, transmit, or display through the Services ("User Content"). By submitting User Content, you represent and warrant that:
You own or have the necessary rights to the content.
The content does not infringe or violate any third-party rights.
The content complies with these Terms and applicable laws.
You grant us a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, modify, and display your User Content solely for the purpose of providing and improving the Services.
5.4 Monitoring and Enforcement
We reserve the right to:
Monitor your use of the Services.
Remove or refuse to publish any User Content.
Suspend or terminate your access for violation of these Terms.
Report unlawful activity to authorities.
We are not obligated to monitor or enforce compliance, but we may do so at our discretion.
6. Intellectual Property Rights
6.1 Ownership of Services
All intellectual property rights in and to the Services, including software, code, designs, trademarks, logos, content, documentation, and materials, are owned by or licensed to RVYO BOQ Builder. These Terms do not grant you any rights to use our intellectual property except as expressly permitted.
6.2 Trademarks
"RVYO BOQ Builder", our logos, and other trademarks are the property of RVYO BOQ Builder. You may not use our trademarks without our prior written consent.
6.3 User Content Ownership
You retain ownership of your User Content. However, by using the Services, you grant us the license described in Section 5.3 to use your content for the purpose of providing the Services.
6.4 Feedback and Suggestions
Any feedback, suggestions, or ideas you provide about the Services ("Feedback") become our property. You assign all rights in Feedback to us and agree that we may use Feedback without restriction or compensation.
7. Data Protection and Privacy
7.1 Privacy Policy
Our Privacy Policy describes how we collect, use, store, share, and protect your personal information. By using the Services, you consent to the practices described in our Privacy Policy.
7.2 Data Processing
When you use the Services to manage projects, BOQs, proposals, invoices, and client data, we act as a data processor on your behalf (you are the data controller). We process such data only in accordance with your instructions and our Data Processing Agreement (DPA).
7.3 Data Security
We implement appropriate technical and organisational measures to protect your data. However, no system is 100% secure. We cannot guarantee absolute security but will notify you and take appropriate steps in the event of a data breach.
7.4 Data Export and Deletion
You may export or request deletion of your data through your account settings or by contacting us. We will respond within 30 days, subject to applicable legal exceptions.
8. Third-Party Services and Integrations
8.1 Third-Party Integrations
The Services may integrate with third-party services (e.g., Meta Lead Forms, Google Ads, WhatsApp Business, Zapier, payment processors). When you connect or use these integrations:
Your data may be shared with those third parties.
Their privacy policies and terms apply to their services.
We are not responsible for their practices or content.
8.2 Third-Party Links
The Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of third-party sites. Access and use of third-party sites are at your own risk.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT:
THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
DEFECTS WILL BE CORRECTED.
THE SERVICES OR SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS.
THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS.
YOU USE THE SERVICES AT YOUR OWN RISK.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RVYO BOQ Builder SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO RVYO BOQ Builder IN THE 12 MONTHS PRECEDING THE CLAIM, OR USD 100, WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
11. Indemnification
You agree to indemnify, defend, and hold harmless RVYO BOQ Builder, its affiliates, officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, expenses, or costs (including reasonable legal fees) arising out of or related to:
Your use of the Services.
Your User Content.
Your violation of these Terms.
Your infringement of any third-party rights.
Your violation of applicable laws.
We reserve the right to assume the exclusive defence and control of any matter subject to indemnification, and you agree to cooperate with us in the defence of such claims.
12. Term and Termination
12.1 Term
These Terms remain in effect for as long as you use the Services. Your subscription term is governed by your subscription agreement.
12.2 Termination by You
You may stop using the Services at any time. To cancel your subscription, follow the cancellation process in Section 4.7.
12.3 Termination by Us
We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice, subject to applicable law and subscription terms.
12.4 Effect of Termination
Upon termination:
Your right to use the Services immediately ceases.
You must stop all use of the Services.
We may delete or retain your data as described in our Privacy Policy.
Sections 6 (Intellectual Property), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 13 (Governing Law), and 14 (Dispute Resolution) survive termination.
13. Governing Law
These Terms are governed by and construed in accordance with applicable law, without regard to conflict of law principles, unless a separate written agreement states otherwise.
14. Dispute Resolution
14.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us at disputes@boqbuilder.com to attempt to resolve the dispute informally.
14.2 Arbitration (Optional)
Where arbitration is required by a separate written agreement or applicable terms, disputes will be resolved according to those arbitration procedures.
EXCEPT FOR DISPUTES THAT MAY BE FILED IN SMALL CLAIMS COURT, YOU AND RVYO BOQ Builder WAIVE ANY RIGHT TO A JURY TRIAL.
14.3 Class Action Waiver (Optional)
YOU AND RVYO BOQ Builder AGREE THAT ANY DISPUTE SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS-WIDE ARBITRATION, OR REPRESENTATIVE ACTION.
14.4 Court Jurisdiction
Where court proceedings are required, they will be brought in a court of competent jurisdiction as permitted by applicable law.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Posting the updated Terms on our website with a new "Last Updated" date.
Sending you an email notification (for registered users).
Displaying a prominent notice on our website or platform.
Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the changes, you must stop using the Services and cancel your subscription.
16. Miscellaneous
16.1 Entire Agreement
These Terms, together with our Privacy Policy, Subscription Agreement, and any other agreements referenced herein, constitute the entire agreement between you and RVYO BOQ Builder regarding your use of the Services.
16.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
16.5 Force Majeure
We are not liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, government actions, labour disputes, power outages, or internet service disruptions.
16.6 Relationship of Parties
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and RVYO BOQ Builder.
16.7 Export Compliance
You agree to comply with all applicable export control laws and regulations. You may not use the Services in violation of export restrictions or sanctions.
16.8 Survival
Sections 6 (Intellectual Property), 9 (Disclaimer), 10 (Limitation of Liability), 11 (Indemnification), 13 (Governing Law), 14 (Dispute Resolution), and 16 (Miscellaneous) survive termination of these Terms.
17. Contact Information
If you have any questions about these Terms, please contact us:
By Email:legal@boqbuilder.com
By Mail:RVYO BOQ Builder, Attn: Legal Department
18. Additional Disclosures
18.1 California Residents
If you are a California resident, you may request certain information about our disclosure of personal information to third parties for direct marketing purposes. Please contact us at privacy@boqbuilder.com.
18.2 European Residents
If you are in the European Economic Area (EEA) or United Kingdom, you have certain rights under GDPR. For more information, please see our Privacy Policy and European Privacy Notice.
18.3 Australian Residents
If you are in Australia, you have certain rights under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies your rights under applicable Australian consumer protection laws.
18.4 Indian Residents
If you are in India, you have certain rights under the Information Technology Act, 2000 and related rules. For more information, please see our Privacy Policy.
By using RVYO BOQ Builder, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Thank you for choosing RVYO BOQ Builder.