Cookie Policy.

1. Introduction

Welcome to RVYO BOQ Builder ("we", "us", "our", or "the Platform"). This Cookie Policy explains how we use cookies and similar tracking technologies when you access or use our website atwww.rvyobuilder.com and related services (collectively, the "Services").

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other device) when you visit a website. They help us provide you with a better experience by remembering your preferences, understanding how you use our Services, and enabling certain features.

This Cookie Policy forms part of ourPrivacy Policy andTerms of Service. By using our Services, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small data files that are stored on your device when you visit a website. They contain information about your browsing activity and help websites remember your actions and preferences over time.

2.1 Types of Cookies

Cookies can be categorised based on their lifespan and origin:

Based on Lifespan

Session Cookies: These cookies are temporary and are deleted when you close your browser. They are used to maintain your session while you navigate our website.

Persistent Cookies: These cookies remain on your device for a specified period or until you delete them. They are used to remember your preferences and settings across multiple visits.

Based on Origin

First-Party Cookies: These cookies are set by the website you are visiting (in this case, RVYO BOQ Builder).

Third-Party Cookies: These cookies are set by third-party services that we use, such as analytics providers, advertising networks, or integration partners.

2.2 Similar Technologies

In addition to cookies, we use other similar tracking technologies, including:

Web Beacons (Pixels): Small transparent images embedded in web pages or emails that track user activity.

Local Storage: Browser-based storage that allows websites to store data locally on your device.

Session Storage: Temporary storage that is cleared when you close your browser tab or window.

Device Fingerprinting: Collecting information about your device and browser to identify you across sessions.

3. Why We Use Cookies

We use cookies for the following purposes:

3.1 Essential Cookies

Purpose: These cookies are necessary for the functioning of our Services. They enable basic features such as page navigation, secure access to protected areas, and form submission.

Examples:

Authentication cookies that keep you logged in during your session.

Security cookies that protect against cross-site request forgery (CSRF) attacks.

Load balancing cookies that distribute traffic across servers.

Legal Basis: Legitimate interest (GDPR Art. 6(1)(f)) or necessary for performance of a contract (GDPR Art. 6(1)(b)).

Consent Required: No. These cookies are essential and cannot be disabled.

3.2 Functional Cookies

Purpose: These cookies remember your choices and preferences to provide enhanced, personalised features.

Examples:

Language and timezone preferences.

Font size and display settings.

Video player settings (volume, playback speed).

Accessibility settings.

Legal Basis: Legitimate interest (GDPR Art. 6(1)(f)) or consent (GDPR Art. 6(1)(a)).

Consent Required: Yes, in some jurisdictions.

3.3 Analytics and Performance Cookies

Purpose: These cookies help us understand how visitors interact with our Services by collecting anonymous information about your browsing activity.

Examples:

Pages visited and time spent on each page.

Clicks, scrolls, and navigation patterns.

Error messages and performance issues.

Referral sources and campaign tracking.

Legal Basis: Legitimate interest (GDPR Art. 6(1)(f)) or consent (GDPR Art. 6(1)(a)).

Consent Required: Yes, in most jurisdictions.

3.4 Marketing and Advertising Cookies

Purpose: These cookies are used to deliver relevant advertisements, measure campaign effectiveness, and limit the frequency of ads.

Examples:

Tracking which ads you have seen and clicked.

Building audience segments for targeted advertising.

Retargeting ads based on your browsing behaviour.

Conversion tracking for advertising campaigns.

Legal Basis: Consent (GDPR Art. 6(1)(a)).

Consent Required: Yes.

3.5 Social Media Cookies

Purpose: These cookies are set by social media platforms when you share content or use social media features on our Services.

Examples:

Social media sharing buttons (Facebook, LinkedIn, Twitter, etc.).

Embedded social media content (videos, posts, feeds).

Social login functionality.

Legal Basis: Consent (GDPR Art. 6(1)(a)).

Consent Required: Yes.

4. Cookies We Use

Below is a detailed list of the cookies we use on our Services:

4.1 Essential Cookies

4.2 Functional Cookies

4.3 Analytics and Performance Cookies

4.4 Marketing and Advertising Cookies

4.5 Social Media Cookies

4.6 Integration and Third-Party Cookies

5. Managing Your Cookie Preferences

You have several options to manage or disable cookies:

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to:

Accept All Cookies: Consent to all categories of cookies.

Reject Non-Essential Cookies: Only allow essential cookies.

Customise Preferences: Select which categories of cookies to allow.

Withdraw Consent: Change your preferences at any time.

You can access the cookie consent banner at any time by clicking the "Cookie Preferences" link in the footer of our website.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

View Cookies: See which cookies are stored on your device.

Delete Cookies: Remove all or specific cookies.

Block Cookies: Prevent websites from setting cookies.

Allow Cookies: Permit all cookies or only certain types.

Instructions for Popular Browsers:

Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data

Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Cookies and Website Data

Microsoft Edge: Settings → Cookies and Site Permissions → Manage and Delete Cookies

Opera: Settings → Advanced → Privacy & Security → Cookies

Note: Blocking or deleting cookies may affect the functionality of our Services.

5.3 Mobile Devices

On mobile devices, you can manage cookies through your browser settings or device settings:

iOS (Safari): Settings → Safari → Privacy & Security → Block All Cookies

Android (Chrome): Chrome → Settings → Site Settings → Cookies

5.4 Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) feature that signals websites not to track your browsing activity. Our Services do not currently respond to DNT signals, but you can manage your tracking preferences through our cookie consent banner.

5.5 Opt-Out of Marketing Cookies

You can opt out of marketing and advertising cookies from specific providers:

Google Ads:Google Ads Settings

Meta (Facebook):Facebook Ad Preferences

LinkedIn Ads:LinkedIn Ad Preferences

Twitter Ads:Twitter Ad Preferences

5.6 Opt-Out of Analytics Cookies

You can opt out of analytics cookies from specific providers:

Google Analytics:Google Analytics Opt-Out Browser Add-On

Mixpanel:Mixpanel Opt-Out

6. Third-Party Cookies

We use third-party services that may set cookies on your device. These services include:

6.1 Analytics Providers

Google Analytics: Helps us understand how visitors use our website.Google Analytics Privacy Policy

Mixpanel: Tracks user interactions and events for product analytics.Mixpanel Privacy Policy

Sentry: Monitors errors and performance issues.Sentry Privacy Policy

6.2 Advertising and Marketing Providers

Google Ads: Serves relevant advertisements and tracks conversions.Google Ads Privacy Policy

Meta (Facebook) Ads: Serves relevant advertisements and tracks conversions.Meta Privacy Policy

LinkedIn Ads: Serves relevant advertisements and tracks conversions.LinkedIn Privacy Policy

Twitter Ads: Serves relevant advertisements and tracks conversions.Twitter Privacy Policy

6.3 Payment Processors

Stripe: Processes payments and manages subscriptions.Stripe Privacy Policy

Razorpay: Processes payments for Indian customers.Razorpay Privacy Policy

6.4 Integration Providers

Zapier: Connects our Services with other apps and services.Zapier Privacy Policy

WhatsApp Business: Enables WhatsApp integration for communications.WhatsApp Privacy Policy

Meta Lead Forms: Captures leads from Meta platforms.Meta Privacy Policy

Google Ads Integration: Tracks ad performance and conversions.Google Privacy Policy

6.5 Social Media Platforms

Facebook: Enables social sharing and social login.Facebook Privacy Policy

LinkedIn: Enables social sharing and social login.LinkedIn Privacy Policy

Twitter: Enables social sharing and social login.Twitter Privacy Policy

YouTube: Embeds videos and tracks video views.YouTube Privacy Policy

7. Cookie Updates and Changes

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

Posting the updated policy on our website with a new "Last Updated" date.

Sending you an email notification (for registered users).

Displaying a prominent notice on our website or platform.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights regarding cookies:

8.1 Right to Consent

In many jurisdictions (e.g., European Economic Area, United Kingdom), you have the right to give or withhold consent for non-essential cookies. We respect your choice and provide mechanisms to manage your preferences.

8.2 Right to Access

You have the right to request information about the cookies we use and how they process your data. You can review this information in this Cookie Policy or by contacting us.

8.3 Right to Object

You have the right to object to the use of certain cookies, particularly for marketing and profiling purposes. You can opt out through your browser settings or our cookie consent banner.

8.4 Right to Withdraw Consent

If you have previously consented to cookies, you have the right to withdraw your consent at any time. You can do so through the cookie consent banner or by deleting cookies in your browser settings.

8.5 Right to Lodge a Complaint

If you believe our use of cookies violates applicable data protection laws, you have the right to lodge a complaint with a data protection authority in your jurisdiction.

9. International Data Transfers

Some of the cookies we use may transfer your data to countries outside your own, including the United States, India, and other jurisdictions where we or our service providers operate.

We ensure that appropriate safeguards are in place for international data transfers, including:

Standard Contractual Clauses (SCCs): For transfers from the European Economic Area (EEA) and United Kingdom.

Data Processing Agreements (DPAs): With service providers and subprocessors.

Certification Frameworks: Such as the EU-U.S. Data Privacy Framework where applicable.

By using our Services, you consent to the transfer of your data to countries outside your own.

10. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

By Email:privacy@rvyobuilder.com

By Mail:RVYO BOQ Builder, Attn: Data Protection Officer

11. Additional Disclosures

11.1 European Users (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom:

We obtain your consent before setting non-essential cookies.

You can withdraw your consent at any time.

We provide clear information about each cookie's purpose, lifespan, and provider.

We respect your right to object to certain types of cookies.

11.2 California Users (CCPA/CPRA)

If you are a California resident:

We disclose the categories of cookies we use and the purposes for which they are used.

You have the right to opt out of the "sale" or "sharing" of your personal information for advertising purposes.

We do not discriminate against you for exercising your privacy rights.

11.3 Indian Users (DPDP Act)

If you are in India:

We obtain your consent before setting non-essential cookies.

We provide clear and transparent information about our cookie practices.

You can withdraw your consent and request deletion of your data.

12. Glossary

Cookie: A small text file stored on your device when you visit a website.

First-Party Cookie: A cookie set by the website you are visiting.

Third-Party Cookie: A cookie set by a third-party service used by the website.

Session Cookie: A temporary cookie that is deleted when you close your browser.

Persistent Cookie: A cookie that remains on your device for a specified period.

Web Beacon: A small transparent image used to track user activity.

Local Storage: Browser-based storage that allows websites to store data locally.

Do Not Track (DNT): A browser feature that signals websites not to track your browsing activity.

By using RVYO BOQ Builder, you acknowledge that you have read and understood this Cookie Policy.

Thank you for trusting RVYO BOQ Builder.